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Are We Safer Under One Umbrella?

Jan26
2012
Leave a Comment Written by Marion Guerriero

Many of Gmail’s 350 Million users encountered a rude awakening this morning when they opened their inbox and were informed that Google would be rolling out a new privacy policy that affects users of [ all of its services, including Google+, Gmail, Youtube, Blogger, etc.

So what does this mean for the users of one of the largest internet based companies? According to Google’s official blog:

“Our new Privacy Policy makes clear that, if you’re signed in, we may combine information you’ve provided from one service with information from other services. In short, we’ll treat you as a single user across all our products, which will mean a simpler, more intuitive Google experience”

Google also mentions less spelling errors, more targeted ads, a revised Google terms and services. So having all your eggs in one basket seems appealing, but when does personalized become too personal?

The new policy comes shortly after the launch of “Search Plus Your World” consisting of the integration of Google+ data and traditional search references into one search result; this was done with the purpose of boosting the new Google+ social platform against competitors like Facebook and Twitter. This policy was declared by many as an official loss of online anonymity across the web and Google’s new privacy rule worsened the landscape. User’s browsing, shopping, listening, watching and chatting habits are analyzed and in return produce eerily accurate ads. But “accurate ads” mean that the Internet (given Google’s importance in our everyday lives, Google is The Internet) which was once upon a time a place of creativity and discovery is now a realm of tailored information and rehashed content. Secondly, if you are a “Google power user,” (i.e., Google runs every aspect of your digital life) unless you choose to switch every single one of your account to another separate provider, you are forced to experience the internet, to a greater extent, the world, in the way Google sees fit . Finally, hacking behaviors which are already showing growing concerns and shouldn’t be disregarded, are one of the most dangerous potential outcomes of this new policy.

While people may feel powerless and frustrated,  others will continue to use Google’s Dashboard to review their services, choose to opt-out of DoubleClick ad tracking and manage ads as before.

However, come March 1st there will be no way to opt-out; you will be targeted by marketers, tracked by engineers and delivered customized data. It seems Google has officially broken its mantra of “Do No Evil.”

Posted in Uncategorized

Check Your Social Health in 2012

Jan05
2012
Leave a Comment Written by Kimberley_Williamson

When faced with the expanse of a brand new year, many look to our waistlines or eating habits as obvious areas ready for improvement and rightly so (for those of us in this office, at least).  But, how many of us are looking at our social media health?  Social media is constantly changing and improving and your network is becoming more important than ever so, instead of vowing to finally lose that extra 10 lbs, how about a social media fitness check-up?  Over the next couple of weeks, we’ll be posting our suggestions on how you can tweak your social media routine to get the most from your time on the social web.

SOCIAL SHAPE UP: FACEBOOK PROFILE

Tip 1: TRIM THE FAT.  When’s the last time you looked at your friend list on Facebook?  Having a solid social media presence is not only a game of more and bigger numbers; those who are truly influential have a high interaction ratio with the people in their network.  When’s the last time you interacted with your ex-girlfriend’s mom? 2 years? I thought so.  Don’t be afraid to curate your friends on Facebook; your friends change over time, your network should adapt to reflect this.

Tip 2: RE-REACH OUT.  While you are busy sifting through your friends list, you’ll probably notice a few names you haven’t seen in a while.  You can’t rely on Facebook to show you exactly what you want to see in your newsfeed, Facebook “prioritizes” your friends updates based on what you like and who you interact with most so you’ve probably missed out on some major news from your second-tier friends.   Go ahead – check in with long lost pals.

Tip 3: GET WITH THE TIMES.  If you haven’t already enabled the Time Line layout, you’re officially late. Like it or not, it’s here to stay.  You’ll get the chance to upload a cover image – a fun background image that lives at the top of your new profile like a banner.  If you aren’t the creative type or just not feeling inspired, take a look at this list of cover image helpers from Mashable.  Oh, and while you’re at it, consider updating your profile pic – it’s been way too long.

Are you making any healthy changes to your social media strategy for the New Year?  We’d love to hear about them!

Stay tuned for the next installment of our

SOCIAL MEDIA SHAPE UP series

Posted in Uncategorized

Is Klout Losing Clout?

Dec20
2011
Leave a Comment Written by Marion Guerriero
Wondering why your friend is always getting free upgrades at the airport?  You might want to check his Klout score.

Image Source: Adweek

Back in high school, if you were the quiet kid in class, you knew what it was like to see the popular kids receive special treatment, they were the leaders of the classroom simply because they were cool.  Well, Klout, a popular social influence measurement tool brings this popularity paradigm into the digital age by enabling third parties to learn how influential you are on social media platforms.  I’m wondering, is this measurement tool just a harmless extension of the way things have always been or are there negative consequences to being quantified in this way?
Three year-old Klout provides information on its 100 million users by measuring their social media influence on a number of platforms including  Facebook, Twitter, Tumblr and most recently, Google+. By showing users where they have potential to grow their influence, participants are tempted to “engage” more with their audience and utilize each account to its fullest potential.  So, what’s the harm?
Let’s say you are applying for a job; in addition to how well you manage your online image, wouldn’t it be useful to a potential employer to know how influential you are in your chosen field?  And what about customer service? How quickly the maitre d’ seats you at a popular restaurant may depend directly on how many people follow you on Twitter.  If you only have 60 followers and haven’t tweeted for a week, it is highly unlikely that you will be a social media agitator with the power to inclite a riot because the you’re told that the dining room is full.
People pay a lot of attention to Klout.  Business investors are spending thousands of dollars to participate in the Klout perks initiatives, effectively taking a short-cut to the word of mouth endorsement that real social media professionals value.  The Wall St. Journal even reported about a teacher in New York who used his students’ Klout scores when calculating their grades; you see, it’s not just about being popular any more.
This company has become so controversial in fact that there has been a movement for people to opt-out of Klout. The people who had historically found this score useful and even fun, such as bloggers looking to increase their networking and authority index, have deactivated their accounts or at least tried to.
Everyone should be aware, at least to some extent what their sphere of influence is but in the case of Klout, it’s all or nothing. The fear of becoming entrapped in this vicious competitive cycle and being judged is increasing every day.
We want to know what you think.  Is Klout your friend or foe?
Posted in Social Media, Social Networking, Twitter, Wall Street Journal - Tagged goldstein communications, influence, Kimberley Williamson, Klout, social media

Facebook’s New Look | An Emotional Upgrade

Dec13
2011
Leave a Comment Written by Kimberley_Williamson

Remember when your Facebook profile looked like this?

Mark Zuckerberg profile circa 2006

Facebook’s look and functionality have morphed many times since 2004 and each time reactions have been mixed; this new timeline layout is no exception.  Facebook will be updating its appearance yet again in the coming days and the Internet is awash with complaints and militant anti-change dissidents.

For months, Mashable has been teasing Facebook’s new chronological profile layout and now  it is only a matter of days before Timeline reshapes everyone’s profile – the Timeline profile changes began in rolling out in New Zealand a few days ago.  Some changes have been universally accepted such as the larger photo format and the unread updates being marked with a triangle, others like the ticker are understandably causing an emotional stir (the ticker uses Facebook’s highly protected software to decide which posts are likely to be of interest to you).

Each time Facebook updates its look, it is akin to your mom coming in to reorganize your apartment while you’re at work.  You come home and without warning, your kitchen cupboards are all switched around.

image source: Mashable

Whether you are for the newest round of changes or against people messing with your stuff, one thing is obvious: the look has come a long way since 2004 and the amount of creativity early adopters have shown so far is refreshing.  My feeling is this: eventually, as with all of the other changes Facebook has made over the last number of years, people will grow to like and then rely on the new layout.  After a few days, you get used to your new kitchen cupboards and realize that there may have been a method to your meddling mother’s madness. So, while this change is certainly more full renovation than reorganization, how big of a deal are these changes to you?  Do you think updates like this are inevitable or a nuisance?

Posted in Facebook, Uncategorized - Tagged Blog, facebook, social media, Timeline

Will Facebook Survive Going Public?

Dec01
2011
Leave a Comment Written by Zarifa Garofalo and Marion Guerriero

WSJ announced earlier this week that Facebook is planning an initial public offering (IPO) of $10 billion between the months of April and June of next year. This action would value the social network based company at $ 100 billion dollars making it the largest transaction ever conceded for an internet-based company and the fourth US based business to complete over $10 billion joining Visa, General Motors, and AT&T.

In his recent book Initial Public Offerings: A Practical Guide to Going Public, David A. Westernberg gives us his opinion on what it really means to go “public”.

“The process of actually planning for and completing a successful initial public offering is not well understood by those who have not been through it. Many entrepreneurs aspire to an IPO someday, but may have little understanding of what it takes to make their companies IPO-ready—let alone the insight needed to make critical judgment calls at every stage of the arduous 12–18 month IPO journey”

While an offering that size would dwarf any Internet or technology company including rival Google, which holds the top domestic spot with its $1.9 billion 2004 sale; Facebook would also have to reveal details about revenue and profit margins, information which has always been kept secret. Meanwhile, by going public Facebook could raise money to fund his development policies while employees and early investors could realize their riches by unloading shares.

Pro and contradictory opinions are already populating online news sources. The website Mashable pronounced themselves in favor of the deal stating that it would be a great step for the FB “family” while on the other hand financial news broadcast like Forbes seem to think otherwise, reminding us that companies like Groupon and LinkedIn have failed to sustain initial levels and dropped respectively 41% and 36% after implementing IPO [s] projects.

“This IPO will spell the end of the party, not the beginning. I’m convinced that the frothiness we’re seeing right now in Silicon Valley cannot last. And it won’t last, I believe, past the point at which Facebook finally sells shares to the public.”

So which point of view is the most realistic? Should we assume that Zuckerberg is taking the next genius step or getting ready to take the money and run?

Posted in Facebook, Social Media, Wall Street Journal - Tagged Business, facebook, Mark Zuckerberg, social media
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